Printing is the final and most rewarding stage of photography. A photo often already looks quite nice on a computer screen, however, there is nothing more special than viewing it as a large print on museum-grade paper!

You can purchase a print of any of the photographs that you see in our landscape & nature photography portfolio. Here you will find answers to frequently asked questions regarding the fine art prints as well as ready-to-hang print types that we offer. Additionally, you can read information about ordering prints, payment, and shipping and tracking.

Please do not hesitate to contact us if you have any questions and we will get back to you as soon as possible!

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Fine art prints

What is a fine art print?

A fine art print is a print made on museum-grade fine art paper using a high-resolution large format inkjet printer and premium archival inks. You will still have to arrange matting and framing once the print arrives at your home. It does come with an additional 1 to 2″ (25.4 to 50.8 mm) white border to facilitate matting and framing.

What paper finishes do you offer?

We offer the following paper choices:

  • Canson Infinity Rag Photographique
    This is a 100% cotton rag matte paper, with an extra smooth surface and a soft feel. It has a medium black density and 90% whiteness and maintains textures in the photograph without enhancing them. Furthermore, contrasts remain subtle. This matte paper is ideal for photos that are about subtlety, the softness of the light and a painterly look and feel.
  • Hahnemühle Photo Rag
    This is a 100% cotton rag matte paper as well. It has a lightly defined felt structure and gives deep blacks, good contrast and colour saturation. It has a 93% whiteness.
  • Canson Infinity PrintMaKing Rag
    A 100% cotton mould-made traditional matte printmaking paper. It has a wonderfully soft yet distinct texture. As a result, the paper slightly enhances detail in the photograph and has a medium black density. With an 82% whiteness, it is somewhat warmer than Rag Photographique. Contracts remain subtle when using this paper as well.
  • Hahnemühle FineArt Baryta Satin
    This fibre-based paper has a smooth satin gloss finish with a higher black density compared to the matte papers mentioned above. It provides intense colours,deep blacks, as well as excellent image sharpness. Hahnemühle FineArt Baryta Satin has a whiteness of 92%.
  • Canson Infinity Platine Fibre Rag
    A lustre-like 100% cotton rag paper with a satin gloss, extra high black density and a subtle texture. Platine Fibre Rag has an 89% whiteness. As a result, it has slightly warmer highlights. Furthermore, it offers deep blacks and colours remain subtle.

These fine art papers all comply with the ISO 9706 standard for maximum longevity. They all work well with both colour and black & white photographs.

Please do not hesitate to contact us in case you need help with picking a paper or size!

Do you offer framing services for your fine art prints?

There are many matting and framing options. Furthermore, personal tastes vary wildly. In general, we advise clients to visit a local print shop to see the various matting and framing options in person. That usually is the most convenient and cost-effective approach.

Do you offer custom paper finishes and print sizes?

Yes, we do. Please get in touch in case you cannot find the paper finish or size you are after! We will gladly help you find what you need!

How should I handle a fine art print?

To keep the fine art prints looking great, handle them with care and preferably frame them right away. We strongly recommend the use of cotton gloves when handling prints. Also, avoid overly rubbing the surface! The delicate surface of print paper is less resistant to scratches than that of regular paper.

Please note that we cannot be held responsible for damage that occurred during framing or mounting the print!

Fine art canvas wrap

What is a fine art canvas wrap?

It is a beautiful and contemporary way to display a photograph and ready to hang when it arrives at your home.

To create the canvas wrap, we first print the photo directly on museum-quality canvas material using high-quality archival inks. Then we stretch and staple the print onto an extra-strong wooden frame by hand. Next, your choice of lustre or glossy laminate is applied. The laminate protects the surface of the print from scuffs, scratches, cracking and UV light.

Upon ordering a canvas wrap, you can choose between frame depths of 0.75″ (19.5 mm), 1.5″ (38.1 mm) or 2.5″ (63.5 mm).

Is a canvas wrap suitable for all photographs?

No! A canvas wrap is not ideal for photos that contain important edge detail. Respectively 1.375″ (34.9 mm), 2.125″ (54 mm) and 3.125″ (79.4 mm) of the photo is wrapped around each side of the frame, depending on the frame depth that you choose!

Do you offer custom finishes and print sizes for canvas wraps?

Yes, we do. Fine art canvas wraps can be custom made in any/every size between 5×5″ (12.7 cm by 12.7 cm) and 42×92″ (106.7cm by 233.7cm) depending on frame depth and the size of the photograph that you select. Contact us, and we will be happy to discuss your needs and provide you with a quote!

How should I handle my canvas wrap?

Handle a canvas wrap with care and preferably hang it right away. We strongly recommend the use of cotton gloves when handling prints. Also, avoid overly rubbing the surface!

Can I clean my canvas wrap?

A canvas wrap only needs an occasional gentle dusting with a soft, lint-free and non-abrasive cloth or feather duster. To remove any dirt or streaks, use a small amount of soap with water and gently rub the affected areas with a clean, lint-free soft cloth. Do not immerse the canvas in water and do not use cleaning products as these can damage the material.

Acrylic print

What is an acrylic print?

An acrylic print is a sleek and modern way to display a photograph. The use of acrylic gives it extra depth and radiance.

To create it, we first make a vivid high-detail lustre print. We then face-mount it behind acrylic with a 1/8″ (3.2 mm) thickness. Next, we mount the combination on a DiBond backing to make the wall display sturdy and substantial.

The acrylic print is ready to hang when it arrives at your home. It will come with hanging hardware and instructions.

Do you offer custom finishes and print sizes for acrylic prints?

We do to a certain extent. We can offer acrylic prints with a 1/4″ (6.4 mm) thick layer of acrylic as an alternative to the standard 1/8″ (3.2 mm) thickness. The 3D effect is more pronounced with a thicker layer of acrylic. Besides that, we can offer the use of stainless posts for mounting the print. Posts float the print 1″ (25.4 mm) out from the wall. Additionally, we can offer some custom print sizes for acrylic prints. Just get in contact in case you are interested in these custom options, and we will be happy to provide you with a quote!

How should I handle my acrylic print?

Store your acrylic print flat until you are ready to hang it. Standing or leaning your acrylic print for extended periods may cause it to cold form or take the shape of an uneven surface.

Can I clean my acrylic print?

Yes. An acrylic print, however, only needs an occasional gentle dusting with a non-abrasive cloth. To remove any dirt or streaks, use a small amount of soap with water and gently rub with a clean, soft towel. Follow up with a clean, damp cloth and dry by blotting with a soft cloth.

Do not use and products that contain ammonia or alcohol because they will damage the acrylic. Also, do not use paper towels or other rough materials on acrylic. To close, never get the back of the acrylic print wet!

Metal prints

What is a metal print?

A metal print is a print on aluminium. We infuse dyes directly into a specially coated aluminium sheet, to create a beautiful print that is both vibrant and luminescent with great details. The metal itself does not show through the photo.

A metal print is mounted on 2 mm thick black styrene and floats 3/4″ (19 mm) from the wall. You have the choice between two edge treatments:

  • Natural edge
    In this case, the side of the metal sheet will be visible and as a result will contrast with the 2 mm black styrene backing.
  • Black edge
    In this case, the metal edge gets a black finish to match the 2 mm black styrene backing.

A metal print is ready to hang when it arrives at your home. It comes with hanging hardware and instructions.

Please note: Metal prints are prints on aluminium with a coating. The coating sometimes contains some small imperfections.

Do you offer custom finishes and print sizes for metal prints?

Yes! Metal Prints can be custom made in any/every size between 4 by 4″ (10.2 by 10.2 cm) and 48 x 96″ (121.9 by 243.8 cm), providing the photograph is large enough. Just get in contact, and we will be happy to discuss your needs!

How should I handle my metal print?

Handle metal prints carefully to avoid bending, denting or crushing the material. Metal prints are weatherproof and moisture-proof, but they can fade over time, so it is best to avoid direct sunlight.

Can I clean my metal print?

Yes. Clean the surface using a soft cloth with non-ammonia based window cleaner or just water.</p

Fine art panel

What is a fine art panel?

It is a panel that stands out from your wall and lends a clean and contemporary look to your print. We print and mount the photograph on a 3/4” (19.1 mm) lightweight backing with an edge finish of your choice. Next, we add mounting holes to the backside, making the print ready to hang when it arrives at your home.

What paper finishes do you offer for fine art panels?

You have the choice between two museum-grade papers:

  • Fine Art Smooth Matte
    A 100% cotton matte paper with a very smooth finish.
  • Fine Art Velvet
    Fine art velvet is a soft and delicate 100% cotton matte paper. It has apatterned texture and a watercolour look and feel.

The lightweight backing has a 3/4” (19.1 mm) deep edge. You have the following edge choices:

  • Black edge finish
    a sleek and slightly textured plastic edging. Perfect for any paper type.
  • White edge finish
    A clean and slightly textured plastic edging. Perfect for any paper type as well.
  • Brushed-stainless edge finish
    A modern and edgy stainless steel edging.
  • Maple edge finish
    Naturally beautiful, light maple is the perfect choice for warm outdoor imagery. It works well with all paper finishes.
Do you offer custom finishes and print sizes for fine art panels?

We do to a certain extent. We can offer a panel with a 1.5″ (3.8 cm) thick backing for specific sizes on request. Additionally, we can offer one that uses an FSC certified bamboo backing instead of a lightweight backing. Just get in contact in case you are interested in these options, and we will be happy to provide you with a quote!

Unfortunately, we cannot offer custom print sizes for fine art panels.

How should I handle my fine art panel?

Handle the panel with care and preferably hang it right away. We strongly recommend the use of cotton gloves when handling it to avoid leaving fingerprints. Furthermore, avoid overly rubbing its surface!

Can I clean my fine art panel?

Yes, but it only needs an occasional gentle dusting with a soft, lint-free and non-abrasive cloth or feather duster.

Ordering

How do I order a print?

Purchasing a print is initiated by clicking the add_shopping_carticon located above the photograph.

After selecting a print type, finish, size and any other options, you can add it to your cart. Proceed to the checkout once you are ready to go ahead with your purchase.

During checkout, you will need to enter a shipping address, choose a shipping method and to provide an email address. After submitting the order, you will receive a confirmation email with your Order ID and the details of your purchase.

How can I cancel or change my print order?

Print orders can be cancelled or changed as long as the actual print production has started yet. Please get in touch as soon as possible in case you want to cancel or change your print order!

Do I need an account to place an order?

No, you don’t. We will, however, ask you to provide contact information to facilitate shipping and to allow us to contact you if needed. We solely use the contact information provided to fulfil your order.

What if I want to make a print myself?

No problem. Instead of purchasing a print from us, you can also decide to print one of our photographs yourself or have a local print lab do it for you. You will need to buy a licence, though. A commercial licence is suitable for prints to hang in lobbies, offices, etc. A personal one is appropriate for prints to hang in your home. Please visit the FAQ page about licensing a photograph for more information!

Payment

What payment methods are accepted?

You can pay in US Dollar, Euro or Swiss Francs, using your credit card, Ideal, PayPal or a via a direct bank transfer.

Do I need to to pay a sales tax?

No. NiO Photography is a registered trademark of the NiO Foundation, which owns and operates this website. This foundation is a Swiss charity and formally exempted from VAT.

Is buying on-line safe?

Data security is very important to us. Therefore we use Stripe as our gateway for credit card payments. Stripe is a global payment processor that is trusted by thousands of businesses around the world. It uses the most stringent security standards.

Payment transactions are encrypted and processed over a secure SSL connection, and we do not store your sensitive card information on our server.

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Will I have to pay customs duties and taxes?

We are not responsible for import duties or taxes levied during customs clearance in case the print ships to your delivery address from abroad! Customs clearance is handled for you by the company that ships the print. You will have to settle these duties and taxes with them yourself, upon delivery.

For our ready-to-hang prints, we use a professional print lab in the US. For our fine art prints, we mostly use a professional print lab in Alberta, Canada. We can, however, use print labs in the US or Switzerland, depending on the paper finish and size that you pick.

So, whether customs duties and taxes will be levied depends not only on where you want the print to ship to but also where it is produced.

Just Contact us in case you want to clarify from where a print will ship before you order!

Print shipping & tracking

How long will it take to get my print?

In general, the production will start within one business day after purchasing a print. The actual production time, including drying, depends on the type of print:

Type of print Production time
Fine art print 4 business days
Fine art canvas wrap 4 business days
Fine art panel 5 business days
Metal print 6 business days
Acrylic print 9 business days

Once your print is ready, it will be shipped, and we will notify you via email. The speed of the actual delivery largely depends on your location. In the Contiguous US, delivery usually takes place within 2 to 5 business days after the production. In the rest of the world, delivery usually takes place within 5 to 10 business days.
Expedited shipping is available upon request.

What are your shipping fees?

The shipping fee depends on the type of print that you purchase as well as your shipping address:

Region Type of print Shipping fee
USA Fine art prints 5%
Ready-to-hang prints 10%
Canada, Europe Fine art prints 7.5%
Ready-to-hang prints 15%
Rest of the world Fine art prints 10%
Ready-to-hang prints 20%

These fees include all packaging materials required to ship the print to your home or office safely. Please note that some of the larger ready-to-hang prints will ship to you in a wooden crate.

How do I track my order?

You can track the progress of your order by going to the tracking page. Please enter your Order ID there and press the “Track” button. You can find the Order ID on your receipt and in the confirmation email that you received after purchasing a print.

Track your order
What if my print is damaged?

We pack prints carefully. Please let us know us immediately in case the print incurred damage in transit. We will need you to attach a photograph of the damaged print and packaging. Once we confirm the damage, we will send a replacement free of charge.